LiveGameAlert
Privacy Policy
Effective October 28, 2026
LiveGameAlert is owned and operated by Jeff Hoehner Sole Proprietor. This Privacy Policy explains how LiveGameAlert (“we,” “us,” or “our”) collects, uses, and protects information in connection with its sports score and game-status alert service.
Information we collect
When you create an account, we collect your display name, email address, account identifier, and authentication information. We store password hashes rather than plain-text passwords. We associate your monitored games, alert rules, notification preferences, and alert history with your account. If you separately enroll in optional SMS on the website, we collect the mobile number you provide, the date and source of your consent, and limited technical information used to document the request.
How we use information
We use this information to provide account access and email verification, recover accounts, synchronize game and alert settings, operate iOS and browser-push notifications and optional SMS, maintain service security, troubleshoot delivery, and comply with applicable requirements. We keep service audit and delivery records and limited technical diagnostics, such as request identifiers, app/build details, and notification-delivery status.
iPhone app and push notifications
When you enable iOS notifications, we collect the installation identifier and Apple Push Notification service (APNs) device token, together with app version/build details when provided, permission/device status, and delivery records. These are linked to your account to operate the service and deliver alerts you configure. Apple processes the device token and notification payload to deliver notifications. Authentication tokens are stored locally using the iPhone Keychain. You can disable notifications from Account or iOS Settings.
Advertising, tracking, and device access
The iPhone app does not contain advertising or cross-company tracking functionality, and does not request access to contacts, photos, the camera, microphone, or device location. We do not sell account information or use it for third-party advertising. Sports-data providers supply game information to our server; they are not given your account credentials. Hosting, email-delivery, and push-service providers process the information needed to operate their part of the service. Website fonts may be loaded from Google Fonts, which receives the browser requests for those resources.
Browser notification information
When you enable browser notifications, we store the encrypted push subscription supplied by your browser, including its delivery endpoint and public encryption keys. We associate that subscription with your LiveGameAlert account solely to deliver alerts you configure. You can disable a browser at any time from the notification settings; expired or rejected subscriptions are disabled automatically.
Mobile information and SMS consent
Mobile information and SMS opt-in consent will not be sold, rented, or shared with third parties or affiliates for their marketing or promotional purposes. We may provide information to service providers, such as telecommunications and hosting providers, only as necessary to operate and deliver the requested service. Those providers may not use it for their own marketing.
Retention and security
We retain enrollment and messaging records for as long as reasonably necessary to provide the service, honor opt-out requests, meet legal obligations, and resolve disputes. We use reasonable administrative and technical safeguards, but no internet or telecommunications system is completely secure.
Your choices
You can edit your display name, manage game and notification preferences, and initiate account deletion in the iPhone app under Account. Account deletion removes the associated profile, sessions, devices, game selections, alert rules, and alert history from the active service. Limited security audit records and backups may remain for legitimate security, compliance, or recovery purposes under the retention policy above. Reply STOP to any optional LiveGameAlert text to opt out, or HELP for assistance. You may also contact us to request access, correction, or deletion of your information.
Children
The service is not directed to children under 13. If you believe a child has supplied personal information without appropriate authorization, contact us so we can investigate and address the request.
Contact us
Questions about this policy may be sent to support@livegamealert.com.